Where to find Social Services

Where to find Social Services – In Hackney
All adult Community Care Services except Mental Health Services and services for people with Learning Difficulties can be contacted through the Social Services Access Team. They will put you through to the appropriate person and can give you the name of the person you care for’s social worker or care manager. They can also give you the number for Occupational Therapy and any other numbers you may need.

Community Care Services
For older people, people over 18 with a physical or sensory disability or long-term illness please contact:

Access Service
205 Morning Lane
London
E9 6JX Tel: 0208 356 6262

Children with Disabilities/Special Needs up to the age of 18/19
Childrens Resource Centre
55 Albion Grove
London N16 8RE Tel: 020 7241 0900

Services for Adults with a Learning Disability
City and Hackney Learning Difficulties Team
Block D, 3rd Floor
St Leonards Primary Care Centre
1 Nuttall Street
London N1 5LZ Tel: 020 7 301 3030

Services for people with mental distress are based at four locality health teams:
Part of E5 and Part N16 Part of N16 and N4
North East Area Locality Team North West Area Locality Team
176- 178 Clapton Common Anita House
E5 9AG Wilmer Place N16 0LN

Tel: 0208 919 8999 Tel: 0207 923 0257

E9 and part of E5 N1, EC1, E2 and E8
South East Area Locality Team South West Area Locality Team
26 Shore Road E8 7TA 100 Shepherdess Walk N1 7JN

Tel: 0208 533 6116 Tel: 0207 445 7900

Mental Health Care for Older People (65+)
Homerton University Hospital
First Floor, East Wing
Homerton Row E9 6SR Tel: 0208 510 8000

Services for Children and Young People experiencing mental health issues:
These services are run jointly with the East London and City Mental Health Trust and helps children and young people and their families who have emotional, behavioural and psychological problems. You would normally be referred by your GP:

For E8, E9 or E5 contact: For N4 or N16 contact
Child and Adolescent Woodberry Down Clinic
Mental Health Service John Scott Health Centre
Lower Clapton Health Centre Green Lanes
36 Lower Clapton Road
London E5 0PQ

Tel: 020 8986 7351 Tel: 020 8809 5577

For N1, E2 or EC1 contact:
St Leonard’s Team
Primary Care Centre
55 Nuttall Street
N1 5LZ

Tel: 020 7301 3414

Services for someone who is recovering from an alcohol or drug dependency are based at:

Substance mis-use team
205 Morning Lane
London E9 6JX

Tel: 0208 356 4057

For adults and children in hospital who may need help when they come home:

Homerton University Hospital
Children and Families Social Work Team/Social Work Team - Adults
44 Clifden Road
London E5 0LJ

Tel: 020 8510 7622 / 3 / 4 / 5

Mon – Fri 9am – 6pm, Sat 10 am – 6pm

Where to find Social Services – In the City
The Social Care teams provide support and services to children, families and asylum seekers, vulnerable old people and adults with a range of needs as a result of mental health difficulties, learning disabilities and physical disabilities. They also assist discharged hospital patients with their rehabilitation.

The Department provides help to Adults, Children, Families & Asylum Seekers and support to St Bartholomews Hospital Patients and can be found at:

City of London Social Services
Department of Community and Children's Services
15 Half Moon Court
London
EC1A 7HF

Tel 020 7332 1224 (9.15am - 5.00pm Monday to Friday)
Text phone 020 7332 1574

In an emergency, out of the above hours telephone City & Hackney Emergency Duty Team on Tel 020 8356 2300

People with alcohol or drug problems
Advice on alcohol problems is available from the City and Hackney alcohol counselling services on 020 7613 1313. You can also contact Social Services and ask to speak to the duty social worker.

If you have a drug related problem and live in the City, you can contact Social Services and ask to speak to the duty social worker. For further information and advice on drugs and drug related issues visit www.talktofrank.com or call the FRANK helpline on 0800 77 66 00, 24 hours a day, seven days a week.

Updated April 2009