FACTSHEET No. 13

Access to work

This factsheet explains the basic rules for the access to work scheme. If, after reading it, you want to find out more or need help with making a claim see the Where can I get more help or information? section below.

What is access to work?

If you want to work but have a disability that makes working a problem you may be able to get help from the access to work scheme. This provides practical advice to help you overcome these problems. It can also give you grants towards extra employment costs.

Who can get help?

You can get help if you are employed or self-employed, and you are disabled. This employment can be full time, part time or temporary. Access to Work is not available to enable you to undertake voluntary work.

You can also get help to support you to take part in a Jobcentre Plus Work Trial.

Disabled has the same meaning as in the Equality Act 2010 which defines disability as 'a physical or mental impairment which has a substantial and long-term adverse effect on [your] ability to carry out normal day-to-day activities'

Disabled can also include disabilities that are only apparent in the workplace. An example of this might be where you started work and found that your eyesight was affected by computer screens but had not noticed this problem before you started work.

What help is available?

Whatever the employment status of the applicant, Access to Work will pay up to 100 per cent of the approved costs of:

  • fares to work if public transport can’t be used. Newly issued government guidance now specifies that where public transport is available and it is not obvious why a person cannot use it; medical evidence is required from a Doctor to confirm they are unable to use public transport in order for any access to work funding for travel to work to be granted (all extra costs covered);
  • a support worker or reader to provide help in the workplace;
  • a communicator for support at job interviews.

Access to work also offers other help, which includes special aids or equipment for employment and adaptations to premises and existing equipment. Access to work will not however fund items which are regarded as standard equipment, standard business costs or standard health and safety requirements.

This means that any item which would normally be needed to do the job, whether a person is disabled or not, will not be paid for. The Job Centre Plus has issued new guidance listing examples of items that should be considered as standard equipment and so cannot be funded by access to work. The guidance does however make it clear that this is not an exhaustive list.

You can download the guidance, DEP 2010-2088, at http://deposits.parliament.uk/.

Items listed as standard in the new, updated guidance include:

  • Analogue hearing aids
  • Chairs - with the exception of very specialist, bespoke examples
  • Desks/extenders/bridges/feet/desk raisers
  • Arm rests
  • Perching Stools
  • Backrests/wedges/back friend/cushions/swivel pads
  • Desk Top Computers
  • Screens
  • Screen Raisers
  • Keyboards & mice (including overlays)
  • Printers, copiers & scanners
  • All Telephony
  • Document Holders /writing slopes
  • Basic versions of voice activated software
  • Laptops
  • Spectacles
  • Walking aids (sticks, frames, Rollators)
  • Window blinds
  • Lighting (Daylight lighting)
  • Vehicles appropriate to the job role

In addition, the new guidance confirms that adaptations to new premises can no longer be funded through access to work.

If you are starting a new job and make a claim for Access to Work during the first six weeks of commencing this employment, Access to Work will pay 100% of all approved costs. It is therefore very important that if you need help in work, you contact Access to Work as soon as you can so your employer does not have to share any costs.

Put simply, you will get up to 100% of all approved costs if you are:

  • unemployed and starting a new job
  • working for an employer and have been in the job for less than six weeks
  • self-employed

Otherwise, if you have been in your job for 6 weeks or more when you first apply for help, access to work will pay a proportion of the costs of support as follows:

  • Employers with less than 10 staff – access to work can pay up to 100% of the costs
  • Employers with 10 to 49 staff – employer will have to pay the first £300 and access to work can then pay up to 80% of the costs up to £10,000
  • Employers with 50 to 249 staff – employer will have to pay the first £500 and access to work can then pay up to 80% of the costs up to £10,000
  • Large employers with 250 or more staff – employer will have to pay the first £1,000 and access to work can then pay up to 80% of the costs up to £10,000
  • Access to work would normally cover all additional costs over £10,000

How do I claim it?

Contact the access to work centre directly where you will be offered advice and guidance from an access to work advisor. You should contact the centres below by telephone, textphone, fax, email or by post. Please note that there are no walk-in facilities, these are postal addresses only:

London

Contact this centre if you work in:

  • South East England
  • London
  • East of England

Jobcentre Plus
Access to Work Operational Support Unit
Nine Elms Lane
London
SW95 9BH

Telephone: 020 8426 3110
Textphone: 020 8426 3133
Fax: 020 8426 3134
Email: atwosu.london@jobcentreplus.gsi.gov.uk

Cardiff

Contact this centre if you work in:

  • South West England
  • Wales
  • West Midlands
  • East Midlands

Jobcentre Plus
Access to Work Operational Support Unit
Alexandra House
377 Cowbridge Road East
Cardiff
CF5 1WU

Telephone: 02920 423 291
Textphone: 02920 644 886
Fax: 02920 423 342
Email: atwosu.cardiff@jobcentreplus.gsi.gov.uk

Glasgow

 Contact this centre if you work in:

  • Scotland
  • North West England
  • North East England
  • Yorkshire and Humberside

Jobcentre Plus
Access to Work Operational Support Unit
Anniesland JCP
Baird Street
Glasgow
G90 8AN

Telephone: 0141 950 5327
Textphone: 0845 6025850
Fax: 0141 950 5265
Email: atwosu.glasgow@jobcentreplus.gsi.gov.uk

Northern Ireland

Disablement Advisory Service
5th Floor
Gloucester House
Chichester Street
Belfast
BT1 4RA

Telephone: 02890 252317
Textphone: 02890 252213
Fax: 02890 252330
Email: disablementadvisory.servicemailbox@delni.gov.uk

You could also contact your local Jobcentre or Jobcentre Plus office and ask to talk to an access to work adviser or a Disability Employment Adviser (DEA) for advice and an application form.

How long is Access to Work funding available for?

Access to Work funding is available for up to three years. At the end of this period your need’s will reviewed to assess if continued or further funding is required. As long as you need the funding, you should continue to get it.

Where can I find out more?

You can get more information on Access to Work on the Directgov website at www.direct.gov.uk/en/DisabledPeople/index.htm.

For information about the scheme in Northern Ireland on the NI direct website at www.nidirect.gov.uk.

You can also get more information about the benefits mentioned on our website at www.cara-online.org. Much of this information is contained in factsheets available at www.cara-online.org.

You can also obtain copies of these factsheets/publications by contacting CARA, 18 - 22 Ashwin Street, Dalston, Hackney, London E8 3DL United Kingdom - Tel: +44 (0) 844 478 0015 -Mob: +44 (0) 795 695 2645 -Fax: +44 (0) 872 115 8436 -Email: info@cara-online.org

Updated 8 April 2011